TIME FOR CHANGE
We’re Reinventing Cannabis Retail.
STRAINS is the budtender of your dreams. Armed with a broad range of top cannabis research, literature, product knowledge, and budtender training materials, it delivers the most complete and custom-tailored cannabis shopping experience imaginable. What's more? STRAINS is an eager team player, providing unmatched real-time coaching to every other budtender in the shop.
And it never calls in sick.
THE STRAINS PRODUCT
Imagine an expertly trained budtender who's never sick. Works 24/7. Provides constant coaching to the rest of the team. And executes pitch-perfect customer interactions every time.
Built by cannabis industry veterans, STRAINS is a dispensary's ultimate asset.
Seamlessly integrating with your website, deployed at in-store kiosks, and behind the counter for your staff, the STRAINS chatbot solution enhances customer interactions, streamlines operations, and drives sales. With infinite adaptability, extensive cannabis knowledge, and personalized recommendations, every customer enjoys a tailored, compliant, and efficient shopping experience.
AI-POWERED CHAT FOR WEB + IN-STORE
STRAINS seamlessly integrates into your retail strategy, online and in-store, The dynamic chat interface engages with customers 24/7, providing them with highly personalized recommendations based on the specific requirements and characteristics of every customer. STRAINS enhances the customer experience by quickly and personably learning about the customer and offering immediate assistance and product insights. By bridging the gap between online and in-person interactions, STRAINS ensures consistency, convenience, and excellence in customer service across all touchpoints.
STRAINS plays a critical role in budtender support, too. Your team can utilize the chat interface to enter information shared by customers as they interact, receiving conversation prompts, product recommendations, usage and dosing instructions, reminders of promotions, and much, much more. This coaching is invisible to the customer, and dramatically improves the experience for everyone in the store.
STRAINS FEATURES + FUNCTIONS
UNMATCHED TRAINING, PRODUCT KNOWLEDGE, AND CUSTOMER SERVICE
3,564 Pages
Cannabis Training
Unlimited
Personality Types
Thanks to its remarkable adaptability and extensive knowledge base, STRAINS can apply a nearly unlimited number of tone variations in its responses, communicating with customers in a way that resonates with each individual. Trained on over 3,000 pages of the most critical cannabis education material available, STRAINS possesses a deep well of knowledge, from strain specifics to consumption methods, enabling it to provide accurate and informed recommendations. Trained on your own Budtender training programs and SOPs, it acts just like a member of your team, using perfectly on-brand language and customers service practices.
89% of consumers who regularly use generative AI Chatbots are satisfied with their experience.
- Hootsuite
AI CHATBOTS DELIVER EXCEPTIONALLY WELL..
FULLY INTEGRATES WITH EXISTING SYSTEMS FOR CRITICAL DATA SYNC + REPORTING
4,000 +
System Integrations
STRAINS expertly integrates with existing dispensary systems, including POS, inventory management, CRM, and e-commerce platforms, ensuring real-time data synchronization for accurate inventory updates, and enabling tailored customer interactions based on visible profiling data. This integration facilitates seamless sales, online and in-store, enhances operational efficiency, and enriches customer and budtender experiences by leveraging detailed insights across systems for personalized service and effective product recommendations based on available inventory.
Unlimited
Customization
- MG Magazine
Budtenders influence +50% of customers and drive over 35% of all purchases.
CUSTOMER EXPERIENCE IS CRITICAL..
LASER ACCURATE PRODUCT RECOS + USEAGE DIRECTIONS
763,836
Product Reviews
365
Annual Updates
STRAINS is trained in all aspects of cannabis use for both medical and recreational purposes and combines this knowledge with a constantly evolving database of consumer reviews for every product on the market. This incredible library of cannabis understanding pairs an intimate understanding of each customer (age, sex, use experience, medications, health conditions, desired outcome, etc.) with an unmatched dataset to make the right product recommendation every time. Additionally, customers are given specific instructions on how to use the product, with automated follow-up check-ins to ensure they get what they are looking for.
DRIVE REVENUE. BASK IN THE GLOW OF A 7-25% SALES INCREASE.
Boost sales online and in-store with AI-powered upselling and cross-selling. STRAINS suggests complementary products, effectively increasing the average transaction value and overall sales.
1
1 DigitalStrain
WIN WITH DATA. COLLECT AND ANALYZE VALUABLE CUSTOMER INTEL.
Gain valuable insights into customer preferences and behaviors. STRAINS captures and analyzes data, helping you build detailed customer profiles for targeted marketing and improved service.
IMPROVE CUSTOMER LOYALTY. IMPROVED RETENTION OVERNIGHT.
Deliver exceptional, consistent service that builds trust and customer loyalty. STRAINS ensures every customer leaves your dispensary with a positive experience and a desire to return.
REDUCE STAFFING HEADACHES. EASE THE STING OF 60% TURNOVER.
Finding the perfect mix of cannabis wisdom, charm, and rule-following savvy in a budtender is tough. STRAINS is always on the job and improves the experience for customers AND your staff.
WHY STRAINS?
- Seed Technology
75% of dispensary customers are willing to use in-store kiosks.
CANNABIS CONSUMERS VALUE SELF-SERVE OPTIONS..
AI AS A FORCE MULTIPLIER..
STRAINS is a people-first AI product, built to augment human capacity, not replace it.
PRICING
STRAINS focuses on multiplying revenue and reducing costs by leveraging AI in high-impact areas of your business. Our AI solutions enhance decision-making with deep data insights and automate routine tasks, freeing teams to concentrate on strategic, revenue-generating activities. By integrating AI, we empower businesses to supercharge current programs, driving growth and fostering a culture of innovation and efficiency.
THE MARKET
AI in Numbers
50%
AI algorithms increase leads by as much as 50% (HBR)
19/20
19 in every 20 customer interactions will be AI-assisted by 2025 (AI Bus.)
83%
83% of companies say using AI in their business strategies is a top priority (Forbes)
$15.7T
AI tech can increase revenue by over $15 trillion in the next decade (PwC)
Our Industry Partners